New career opportunities at elastic.io

Interested in working at elastic.io?


A company is only as strong as the team that stands behind and runs it. elastic.io is not another faceless entity but above all a team of highly skilled specialists with different cultural backgrounds and unique skill-sets. If you are interested in working here with us, have a look at our current career opportunities.

Pre-sales / Customer Success Engineer


Description

At elastic.io, we break data silos and push the cloud boundaries every day. Hundreds of high-growth e-commerce and software as a service businesses use our integration platform to solve their end-users integration problems.

elastic.io are backed by some of the very experienced team of business angels with the strong entrepreneurial background. We are a small but fast growing team tackling big problems.

We are looking for our first Pre-sales / Customer Success Engineer. Your challenges in this position would include (but not limited) following:

  • Provide coaching and support to new and existing elastic.io customers to increase product engagement and retention.
  • Solve complex customer problems by reproducing and analysing issues data to resolve product bugs or technical system issues.
  • Provide an important feedback and communication channel between elastic.io customers and elastic.io development team.
    Manage and coordinate key customer projects and proof of concepts.
  • Propose ways to iterate on the customer success program strategy through iterative behavior and data analysis.
  • Independently identify, propose, and initiate projects that make our company better, our customers happier, and our jobs easier.
  • Evangelise and lead our customers and prospective customers via webinar, forums, developer events (e.g. hackatons) and social media.

Requirements

  • Understanding of existing integration technologies, their business context and willingness to learn
  • Experience with JSON, XML, JMS, SOAP and/or Web Services (WS-*) and other SOA/Integration technologies
  • First experience in project-management and communication with customers
  • Experience with integration tools from MuleSoft, Talend, IBM, BEA, Oracle, TIBCO, etc. is a plus
  • Understanding of important Cloud and SaaS architectural principles
  • Experience in JavaScript (node.js) or Java is a plus
  • Experience with ERP / CRM / E-commerce systems is a plus
  • Experience in online B2B and/or SaaS sales is a plus
  • Open source experience is a plus
  • Fluent in German and English

This is a full time position located in our headquarter in Bonn, Germany.

Share with your friends

Sales and Marketing Hacking (internship)


Description

At elastic.io, we break data silos and push the cloud boundaries every day. Many of high-growth e-commerce and software as a service businesses use our integration platform to solve their end-users integration problems.

elastic.io are backed by some of the very experienced team of business angels with the strong entrepreneurial background. We are a small but fast growing team tackling big problems.

We are looking for Sales and Marketing hacker. Your challenges in this position would include (but not limited) following:

  • Work on scalable outbound and inbound sales machine with highest level of automation
  • Establish, develop and best practices and KPIs along the whole customer experience process
  • Be brave on experimenting and innovating on the new sales and customer reach models
  • Be proactive and self-motivating on taking challenging tasks and setting ambitious goals
  • Live and influence the company culture based on simplicity, creativity and tolerance to failures

Requirements

  • Understanding of technology and willingness to learn
  • First experience in inbound and outbound sales and marketing
  • Content marketing, SEO, SEM is a plus
  • Experience in sales and marketing automation tools is a plus
  • Experience in online B2B and/or SaaS sales is a plus
  • Fluent in German and English

This is a full time internship position located in our office in Bonn, Germany.

Share with your friends