Business JustificationsAs businesses adopt cloud computing, they are seeing payoffs in terms of productivity, time to market, and overall IT spending. In a Vanson Bourne study (commissioned by Google), 96% of surveyed CFOs said that cloud computing delivered quantifiable benefits, including:
- 21% average reduction in product time-to- market
- 18% average increase in employee productivity
- 17% average reduction in IT maintenance costs
- 15% average reduction in IT spend
How Do You Get To Digital Transformation?The path to Digital Transformation relies as much on cultural change as technology choices. How you get there will depend on where your current IT culture falls on the spectrum of adopting new technologies and approaches. The path to Digital Transformation relies as much on cultural change as technology choices.Click To Tweet
Where is your organization today?
InnovatorInnovative IT leaders are quick to adopt new technologies for competitive advantage, as they are closely aligned with business priorities. If you fall in this category, you are already putting your users first. Try taking a holistic look at what business users need to drive the business forward and find strategies to integrate identity, security, and other controls in a systemic and seamless way to empower users. Align with partners who share your vision for Digital Transformation so you can inspire business users and become enablers of business success, rather than merely supporting users.
Early adoptersThese businesses adopt new technologies before their competitors if possible – trying to be first movers or fast followers. Business users have input, but may have to wait longer than they would like for the wheels of business to grind. Sometimes this wait is due to legacy investments, other times it’s due to misalignment between leaders in the business. If you’re an early adopter, then you’re probably already using cloud computing as part of your IT strategy. Legacy mindsets may be preventing you from being as agile or as user-focused as you like. Make cloud computing a larger part of your IT strategy. You’re ready to embrace the five principles of Digital Transformation, aligning current and future IT initiatives with those principles as well as with business objectives.
MainstreamMainstream IT organizations wait for technologies to be proven and well adopted before taking action. These IT organizations usually maintain a firm grip on technology investments but do maintain relationships with the business units, considering their needs as one data point in technology initiatives. If you fall in this category, it’s time to strengthen your business unit relationships and start putting the business user at the center of IT designs and plans. Figure out what people are doing today (with or without your knowledge), and look for ways to address their most significant work needs up front, while laying a groundwork for the technology you need moving forward. Engage with business leaders to build a roadmap for delivering the tools and technologies your organization needs to become digitally transformed and fast moving. Start a pilot with a department, or small group of users, to validate a new technology before wide deployment.
ConservativeConservative IT organizations are often skeptical about mobility and cloud computing, and need strong ROI, detailed user cases and proven customer stories (preferably in their own industries) to move forward. IT is often about command and control and maintaining the status quo. If this sounds like your IT organization, then your first step is to recognize that your employees have most likely embraced cloud and mobile services already, with or without your blessing. Gain an understanding of the top two or three services your business users are using, weave them in to your IT processes and make them available to more users. Engage with your business users and start defining a path towards becoming digitally transformed organization. Try a small pilot of a cloud-based solution that addresses a significant business need – using the pilot to identify skills gaps, concerns, and core assumptions built into current processes. Be sure to measure results, adoption, and user satisfaction at every phase of the pilot. Optimize your apps before deploying them to a larger set of users.
Next StepsIT leaders have a key decision to make: either embrace a new model of IT or risk becoming irrelevant. The forces of the information economy – including social, mobile, analytics and cloud – are unstoppable and they are pointing businesses towards a Digital Transformation approach to IT. Depending on where you are with current IT organization, getting to the vision of Digital Transformation is not trivial. Putting the business users at the center may seem almost radical in some organizations. And technology alone isn’t enough. There’s no way to do a ‘forklift upgrade’ to Digital Transformation infrastructure, and no single technology blueprint to deploy. That’s exactly the point – the actual solutions vary with business user needs. The core technologies are themselves changing almost every day, and will continue to evolve. What you need is the IT culture, mindset and approach to create a technology architecture that will be resilient to ongoing technology change while unswervingly serving the business interests. Helping business users be better, smarter and faster at their jobs is the ultimate pay-off for adopting a Digital Transformation approach.
***End of the first part of the article Digital Transformation Means Putting People First by Tallyfy. Visit www.tallyfy.com to learn how you can use the Tallyfy solution to streamline your own repetitive processes.