Chatbots in Enterprise Context_Part2

Continuing the topic started last week, this week I would like to show you how these little lightweight programs called chatbots are taking their own place within organizations, doing no less than increasing employees productivity and streamlining business processes. From the “simple” consumer space to the enterprise Currently, chatbots are very popular in the consumer space. From the business perspective, …

Chatbots in the enterprise space Part 1

Chatbots in itself are by far not a new phenomenon. The generally recognized first chatbot appeared as early as in 1966. It had a name ELIZA and responded largely by rephrasing questions posed to it. 60s-80s saw a few more bots, but the actual popularity came to bots from mid 90s onwards. They appeared mostly in chats like ICQ, Yahoo, …