Software-defined Integration

Have you ever heard about software-defined integration? Chances are you haven’t, and you are by far not in the minority. This term and the phenomenon that is described by the term are quite new. Even though you find some entries on the Internet, most of them use the term as a catchy phrase, but in reality talk about software-defined networking. …

Chatbots in Enterprise Context_Part2

Continuing the topic started last week, this week I would like to show you how these little lightweight programs called chatbots are taking their own place within organizations, doing no less than increasing employees productivity and streamlining business processes. From the “simple” consumer space to the enterprise Currently, chatbots are very popular in the consumer space. From the business perspective, …

Chatbots in the enterprise space Part 1

Chatbots in itself are by far not a new phenomenon. The generally recognized first chatbot appeared as early as in 1966. It had a name ELIZA and responded largely by rephrasing questions posed to it. 60s-80s saw a few more bots, but the actual popularity came to bots from mid 90s onwards. They appeared mostly in chats like ICQ, Yahoo, …

Platforms as Business Models

Platforms are changing the world It doesn’t matter if it involves the exchange of physical goods (e.g. eBay and Etsy), virtual goods (e.g. Youtube and Facebook) or standardized services (e.g. Uber and Airbnb). Never in the history has there been such a rapid growth of companies which core is a platform model. In his fantastic book Platform Scale, Sangeet Paul …

ESB vs. iPaaS

Recently, I came across a statement that ESB, as opposed to iPaaS, was developed for access administration to obsolete, legacy systems (by definition on-premise ones). Indeed, the term ‘enterprise service bus’ allegedly made its appearance in 2002, while cloud computing basically arrived together with Salesforce in 1999, or so they say. So, it might seem as if ESB was indeed …

What implementation partners can learn from Slack

Summary 2015/2016 is seeing a shift in the business model of SaaS implementation partners. Some of them are moving from offering purely individual implementation and integration projects to adding integration as a service in form of integration marketplaces to their portfolios. As it is with any other recent trends and shifts in SaaS industry, it is essential for SaaS implementation …